Desktop Support Analyst Job at Elevance Systems, Indianapolis, IN

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  • Elevance Systems
  • Indianapolis, IN

Job Description

Desktop Support Analyst Multiple Locations - Re no, Nevada, Indianapolis, Indiana, and Culver City, California (3 Openings) Onsite Responsibilities and Requirements

  • Minimum 5 years direct experience as Desktop/Onsite Support/Local IT Engineer
  • Strong Microsoft Operating System installation, asset management and troubleshooting
skills • Strong experience in troubleshooting MS Office applications (Outlook, Word, Excel, PowerPoint, etc.) • Strong desktop support knowledge including hardware, software, and networking concepts
  • Log all calls on the call logging system
  • Respond to inquiries from staff and help them resolve any hardware or software problems
  • Maintain a log of any software or hardware problems detected
  • Support users in the use of computer equipment by providing necessary training and
advice
  • Administer hardware maintenance for all desktop IT equipment
  • Assists in maintaining the operating system and security software utilized on the network,
including the addition of new users to the network and establishment of rights and privileges • Refer more complex support issues to the IT Manager Skills / Attributes Required
  • Relevant desktop support experience within a commercial environment
  • Expert level knowledge of Microsoft Office suite
Please send your resume and salary requirements to careers@elevancesystems.com

Job Tags

Local area

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